Caliber Home Loans Review

FT Contributor
A closeup of a mortgage broker pointing to a document with a pen, showing his client couple a clause in the mortgage.

Caliber Home Loans was established in 2008 and currently operates in all 50 states. The lender offers borrowers a variety of mortgages and refinancing options with different terms and qualifications. In addition to in-person office visits, the company also provides service online or by phone. To learn more about how Caliber Home Loans works, review the following information.

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What Are Caliber Home Loans and How Do They Work?

You can apply for a home loan or refinance your mortgage directly through Caliber’s network of consultants. Alternatively, contact an independent mortgage broker that offers Caliber mortgages. As a borrower, you have the option to begin the mortgage application process online, by phone, or in person at a local office. Caliber offers both conventional loans and government-backed mortgages, including refinancing options.

The company employs special Military and Veteran Lending Professionals who are trained to help active or retired members of the armed forces finance their homes. Through this program, qualified veterans or active duty military members can apply for VA loans with expert assistance every step of the way.

Caliber services most of the home loans it processes. If you obtain a mortgage from Caliber, it’s likely that your loan will continue to be serviced by the company, making it easier to make payments and obtain information about your mortgage.

Caliber Home Loan Features

Caliber offers borrowers several different features when they do business with the lender, including those discussed in the sections below.

Customer Service

If you have questions about the costs associated with buying a home, how to apply for a mortgage, or the refinancing process, you can contact a loan professional in person, by phone, or online. There’s also an extensive FAQ section on the Caliber Home Loans website, which may answer your questions about the mortgage process or how to service your home loan.


There are several costs associated with buying a home, some of which may include lender fees. In some cases, lenders charge high fees upfront so they can offer borrowers more attractive interest rates over the life of the loan.

When you apply for a mortgage with Caliber, it’s important to learn about these fees and how they affect what you owe during closing. You may owe administrative, origination, or other fees at closing.


There are hundreds of loan officers around the country that offer Caliber home loans. You can use the company’s online loan consultant locator to find a lender in your area.

If there are no loan officers close to you, the system provides you with contact information for a loan consultant licensed in your state. You may need to complete the application and approval process online or by phone with this consultant instead of in the office.

Mobile App

Caliber Home Loans offers a smartphone app for Android and iOS operating systems. In the app, you can use your location to find Caliber loan providers in your area.

If you’ve already begun the mortgage application process, you can sign into your account through the app to check the application’s status and learn about the next steps in the process. If you already have a mortgage through Caliber, you can make payments and check the balance on your home loan through the app.

Online Service

If you prefer not to speak or meet with a loan officer, you can complete the mortgage application process completely online with Caliber. Once you’ve created an account, log in to see where your application is in the process, review loan options, access your pre-approval letter, upload documents, or provide additional information as requested.


When you complete your mortgage application with Caliber, you may receive a prequalification letter if you’re eligible for a loan. Keep in mind, prequalification is different from pre-approval because the lender hasn’t fully analyzed your financial situation, such as your debt-to-income ratio and credit score, to guarantee you’re qualified for a loan.

However, with a prequalification letter in hand, your real estate agent knows how big of a mortgage you can afford and the types of homes to show you. A seller may also feel more confident going under contract with you since you’re already in the preliminary stages of getting a home loan.


Caliber provides many options for refinancing your home loan. Whether you want to get a lower interest rate or pull cash out to pay for home improvements, you can apply to refinance your loan online, by phone, or by visiting a Caliber loan consultant in person.

You’ll be asked to provide information on your current financial situation before you’re provided with loan options. Before agreeing to a new home loan, ensure the terms improve your situation and that you feel comfortable with your new mortgage payment.

Caliber Mortgage Rates

Caliber doesn’t provide interest rates online so the only way to know the rate you’ll be offered is to complete a mortgage application. Your rate may vary based on the type of loan you apply for, your credit score, loan amount, down payment, income, and other factors. If the rate you’re offered is high, you may have the option of buying discount points and adding them to your closing costs to lower your interest rate.

How to Apply for a Caliber Mortgage

If you prefer to apply for a Caliber mortgage in person or by phone, find a loan consultant in your area to help you complete the process. To apply for a home loan online, follow these steps:

  1. Visit the Caliber website.
  2. Click on the blue “Begin Application” button in the right-hand corner to be directed to the online application.
  3. Click Start a New Application.”
  4. Provide your contact information to complete the registration process.
  5. Create a password to generate an account with Caliber.
  6. Enter the information as requested, including your income, expenses, assets, and permission to run your credit.
  7. Provide the documents that are requested, such as proof of income.
  8. Receive information about the loan options you qualify for.

You can check the status of your loan and review the actions you need to complete when you log into your account on the Caliber website or app. When you choose a home loan option, you may be asked to electronically sign loan documents or speak with a loan consultant to complete the process.

Caliber offers several types of loans designed to provide financing to any type of borrower. When you speak with a loan consultant or complete the online application process, review the loan terms you qualify for to ensure you feel comfortable with your monthly mortgage payment.

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