The role of a professional office manager is multi-faceted: you’re part receptionist, part human resources, and part bookkeeper, plus whatever else your office may require. An office manager does a little bit of everything, helping out across many departments and filling in several different positions as needed.
When you play a number of roles in the office, it can be challenging to portray yourself on paper accurately, but your resume must serve as a virtual introduction to your career, so future employers are motivated to hire you.
A well-organized, professional resume will not only impress future employers, but it can also keep your inbox full of new job opportunities.
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How to Organize an Office Manager Resume
How you format your resume will make a major difference in whether an employer stops to read it or continues onto the next application. Your resume must be original and unique, but it should also follow some basic guidelines that help standardize the process for prospective employers.
The header of your resume features your contact information and should be presented in the following order:
- Your name;
- Your location;
- Your phone number;
- Your email address;
- Your website or social media links.
Do include all important contact information, but don’t make this section too lengthy. The idea is to provide a quick contact card before moving on to the rest of your resume.
For your address, you have the option of either writing a full street address or simply including a city and state. Either option is acceptable to employers these days.
Your name should be the largest text on the page to help you stand out from the beginning.
The introduction is arguably the most important part of your resume because it gives a quick overview of your experience and skills. There are three different ways to present your resume’s introduction.
A career objective is perfect for entry-level applicants who do not have long lists of skills and experience to add to their resume. Instead, a career objective expresses your career goals in two to four sentences. This is a great section that you can personalize to the job posting, including any information the employer may have requested or experience that especially meets the job requirements.
Summary of Qualifications:
Your qualifications are intended to give a well-rounded portrait of your career. Include any achievements or awards that directly relate to the job description in the hiring ad. This is more focused on your skill set than your experience, so it is great for mid-level applicants.
A professional profile is perfect if you are very experienced in your industry. This is a hybrid of the career objective and summary of qualifications because you should include both your career goals and skills.
Be sure to use action verbs for a winning resume, such as, “Manage personnel files and data,” or “Submit quarterly sales reports.” By keeping things in the present, it makes your skill set appear active and fresh rather than just a fleeting task you had somewhere.
The skills section of your resume should be short and sweet, with bullets to show each skill you have.
Popular skills for a professional office manager include:
- Technical skills:
These are skills necessary to operate office equipment or software, so include things such as your typing speed and familiarity with general office equipment.
- Computer skills:
Indicate your proficiency in Windows or Mac operating systems or both. Also include any programs and software in which you are proficient, such as Microsoft Office and Google Suite.
- Management skills:
An office manager is an indispensable partner to the general manager, so your resume must demonstrate strong leadership skills and experience managing other employees.
- Organization skills:
The office manager is also the recordkeeper, so you must be very organized to ensure all documents are organized and filed properly for safekeeping. If you have experience creating office procedures or documents, be sure to note that, too.
- Administrative skills:
These skills relate to the management of office staff, personnel files, and staff evaluations, so confidentiality is also important.
Office managers do not usually have to complete any specific training, but it is important to include your educational background. The U.S. Bureau of Labor Statistics recommends a bachelor’s degree with studies in business, communication, law, management, or computer systems for entry-level positions.
There are some other qualifications you may need, such as CPR or first aid classes. These extra qualifications can help you distinguish yourself and make you appear very well-aligned with company objectives. Also, be sure to list any certifications you may have, such as computer, software, or financial certifications.
The BLS recommends less than five years of work experience for positions in office management; while you do not need to list a ton of experience on your resume, you should include all relevant work so employers can receive a full understanding of your abilities.
Be sure to include these details in the following order:
- Company name, beginning with your most recent employer.
- Company location, to include the city and state.
- Employment dates, formatted like Jan 2019 – Dec 2019.
- Job titles, spelled fully without abbreviations (such as “Manager” instead of “mgr.”
- Responsibilities, written concisely with an emphasis on your key contributions, such as, “Developed new manufacturing process, improving quarterly sales by 25%.”
- Promotions, to demonstrate success in the workplace;
- Awards and recognitions that you have earned throughout your career.
You should include your last three employers at minimum. If the job ad requires more experience, you should supply additional information.
References go a long way in proving that you are trustworthy, which is especially important in a position where you may have access to proprietary or personal employee data.
There are two different kinds of references you can use for your resume:
A personal reference is fantastic for entry-level positions, as you may not have a professional network of your own yet. This can include neighbors, teachers, or coaches you can ask to speak to your personal character.
A professional reference is a colleague, manager, or supervisor who has seen you at work and can speak to your job performance.
You should include three to five references unless the job description instructs otherwise. If there’s room, you have the option to list your references as the last section on your resume, or you can include a separate sheet attached to your resume.
For each reference, try to include:
- Reference name;
- Reference title;
- Reference company;
- Reference address;
- Reference phone number;
- Reference email address;
- Brief explanation of relationship with reference.
Office Manager Resume Writing Tips
As an office manager, there are some job-specific details that you should include on your resume.
- Emphasize your leadership qualities and management skills;
- Identity your soft skills in your Career Objective;
- Quantify your skill set by including the number of years with a skill, the amount of staff you have managed, and fiscal impacts or contributions to previous employers.
Most importantly, pay attention to the job posting and use that as a guide as you tailor your resume. Make sure you include all of the information the company requires and remove anything they specify.
Armed with an excellent resume, all you will need to worry about is how to write the perfect job acceptance letter.
Sample Office Manager Resume
Tampa, FL 33601
I am a career office management professional experienced in administrative and technical management. I am dedicated to resolving employer challenges by improving internal systems and processes. Experienced and versatile, I am proficient in a wide variety of computer systems and programs, to include Microsoft Office, Google Suite, and Quickbooks.
- Office Management;
- Report & Document Preparation;
- Spreadsheet & Database Creation;
- Records Management;
- Meeting & Event Planning;
- Expense Reduction.
- ABC Company, Tampa, Florida | 2017 to Present
Office Manager, 2017 to Present
- Responsible for all office maintenance and functions and supervising a team of five administrative professionals.
- ABC College, Tampa, Florida | 2014-2017
- Maintain file management system, record keeping, and data entry, with a focus on building professional relationships.
- Starbucks, Tampa, Florida | 2013 to 2014
- Perform regular opening, closing, and shift duties demonstrating strong skills in inventory management, customer satisfaction, and conflict resolution.
ABC College, Tampa, Florida
Bachelor of Arts, Business Administration
CEO, ABC Company
Operations Manager, ABC Company
Academic Advisor at ABC College
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