How to Write a Professional Housekeeping Resume

FT Contributor  | 

Housekeeping cleaners tackle basic cleaning duties, whether they’re caring for hundreds of hotel rooms or a series of residential clients. There are hundreds of thousands of housekeepers in the United States earning an average of just over $25,000 per year.

While it remains a common career option for many individuals, getting a job as a housekeeper still requires putting in some leg work. This consists of honing certain skills and then representing them properly on both your cover letters as well as your resume itself.

How to Organize a Housekeeping Resume

There isn’t a standard way to format a resume. However, below are some of the most common guidelines for organizing and writing a resume, along with additional information that is specifically applicable to a housekeeping resume.

Header

It’s always important to start your resume with your basic information. Include the following items in this order:

  • Your name.
  • Your physical address.
  • Your phone number and email address.
  • Any applicable links, such as your LinkedIn or Facebook URLs.

Your header should be located at the top of the page and either left-aligned or centered.

Introduction

Your introduction follows your header and should be titled “Objective,” “About Me,” or something similar. This section focuses on providing an extremely concise opening statement that highlights two or three of the most important or relevant points from your resume.

“Spent five-plus years managing a large housekeeping staff at an Embassy Suites” is a perfect item for your introduction. “Graduated from high school” isn’t.

You can also use your introduction to outline any personal career goals, as long as you specifically explain how they would help the company and not just yourself.

Skills

As a housekeeper, your skills are your most valuable attribute. However, you shouldn’t use your skills section to highlight obvious or generic things such as “cleaning.” Below are some suggestions for hard and soft skills you can include to help your resume shine:

Hard skills:

  • Responding to requests from guests.
  • Deep cleaning.
  • Window treatment cleaning.
  • Carpet cleaning.
  • Software proficiency.
  • Speaks multiple languages.
  • Ability to manage a schedule.

Soft skills:

  • Time management.
  • Communication skills.
  • Teamwork.
  • Multitasking.
  • Honesty.
  • Problem-solving.
  • Self-motivated.

Experience

Use your experience section to highlight relevant past experiences that demonstrate why you’re the best candidate for a job. For each experience, list the following information:

  • The name of the company.
  • Your job title while working there.
  • When you worked the position.
  • A handful of applicable achievements from that position.

Examples of the last item on the list could include cleaning the bathroom for 150 rooms in a hotel, running your own housekeeping company, cleaning a dozen wealthy client’s homes, or managing a housekeeping team.

Education

While your academic education may be of less value than your experiences, it’s still worth including any schooling you may have completed. List each one as follows:

  • The name of the institution you attended.
  • The name of the degree.
  • The school’s location.
  • The years during which you attended school.

Make sure to highlight any certifications or extracurricular training you may have received as well, especially if it’s applicable to the position. If you’ve been trained to use an industrial carpet cleaner, for instance, you could include that here.

References

If you want to include references with your application, don’t try to fit them onto your resume, as this can lead to a cluttered feel. Instead, put them on a separate document using the following format for each reference:

  • Their name.
  • Their job title.
  • The company they work for.
  • Phone number.
  • Email address.
  • Physical address.

When you go to select your references, make sure to consider each one carefully. Friends and family should be avoided unless the job poster is asking for personal references. Look for professional references, such as coworkers or past employers and professors.

Tips for Writing a Housekeeping Resume

When writing your resume, it’s always important to be consistent and direct. Here are a few extra tips to make sure your resume is as spotless as a freshly scrubbed floor:

  • Consider using a template: This should help you get started, however, you should always be sure to personalize it.
  • Look for keywords in a job description, such as “honest” or “hard-working” and then include them in your resume.
  • Use action verbs as you write: Using action verbs will help your resume stand out. Consider words like “arrange,” “sanitize,” “repair,” “maintain,” and “conduct.”
  • Be specific: Any time you can use a statistic or number to reinforce a point, do so.

Sample Resume for Housekeeping

If you’re not sure where to begin, copy the sample below into a new document and fill it out with your own information:

[Sarah Speer.]
[457 Bellwood Drive
Scranton, PA, 18503.]
[555-765-4483.]
[sspeer@gmail.com.]
[linkedin.com/sarah-speer.]

ABOUT ME

[An organized individual with 5 years of experience managing a housekeeping staff of 21 employees at the Embassy Suites.]

SKILLS

[Hard skills:

  • Responding to requests from guests.
  • Ability to manage a schedule.]

[Soft skills:

  • Time management.
  • Communication skills.]

EXPERIENCE

[Embassy Suites, Scranton, PA, Hotel Housekeeping Operations Manager, March 2014 – June 2019.]

  • [Oversee and schedule a staff of 21 employees.]
  • [Meticulously maintain cleaning and sanitation standards.]

EDUCATION

  • [Scranton High School, high school diploma, Scranton, PA, 2011.]

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